civus
Minutes

Committee Hearing, June 3, 1998

Philadelphia City Council Committee HearingsJun 3, 1998

People mentioned

Names our system found in this transcript. Automatically extracted, so it can include anyone named in the record, not only officials or parties.

Organizations mentioned

Mr. Hastings

That's inaccurate.

Councilman Kenney

What is the price?

Mr. Ground

You know, Mr. Six Pack --

Councilman Kenney

No, this is not Mr. 51 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 Six Pack. This is The Philadelphia Inquirer, Mr. Conshohocken.

Mr. Ground

Okay. The 1998 Major League Baseball Fan Cost Index, they looked at every stadium across the country, every stadium. Philadelphia's here, the third lowest in the country.

Councilman Kenney

That's not my question.

Mr. Ground

This is comparing apples to apples.

Councilman Kenney

My question is: Is the $1.25 hot dog listed in this stand matrix a child's hot dog or a regular-sized hot dog.

Mr. Hastings

It's called "The Phanatic."

Councilman Kenney

It's a child's hot dog.

Mr. Hastings

However, by the same --

Councilman Kenney

My question is: What is 2.75 and what is the price indicated? I'm sure you read The Inquirer this morning.

Mr. Hastings

Yes, I did.

Councilman Kenney

That got your 52 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 attention.

Councilman Kenney

Are they incorrect in that price?

Mr. Hastings

At 2.75?

Councilman Kenney

At 2.75 and 3.50.

Mr. Hastings

They're correct.

Councilman Kenney

Well, then how --

Mr. Hastings

Because if you look at the fan index, can you tell me that the actual cost of a hot dog in L.A. is less? This is an independent survey.

Councilman Kenney

What I'm saying is in this handout, you indicate -- and I'm not going to quibble over a child's hot dog versus an adult hot dog, but if the child's hot dog price gets you two from the bottom and it's not accurate, then I've got to suspect the other numbers.

Mr. Hastings

Well, when they surveyed, they talked to each concessionaire. This is the Fan Team Marketing Index. When they surveyed all the ballparks across the country, they specifically asked for the lowest-price hot dog, the lowest-price beer, the lowest-price 53 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 soda. I would say that that would be consistent to that report. And, naturally, everyone is giving those prices as were we.

Mr. Ground

And if you compare the 2.75 hot dog once again across the country to a comparable size hot dog, you would find that it is once again in the lowest portion of the --

Mr. Hastings

And I would ask you to refer The Inquirer article.

Councilman Kenney

But that comparison is not made in the matrix handed out and indicated that you are two from the bottom in pricing.

Mr. Ground

But it is done once again by Major League Baseball Index. They are the ones conducting the survey. It's an independent group that nothing to do with concessionaires. What they specifically look for is --

Councilman Kenney

Major League Baseball?

Mr. Ground

Major League Baseball.

Councilman Kenney

Is an independent group?

Mr. Hastings

No, excuse me. It's the industry standard to measure pricing across the 54 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 country.

Councilman Kenney

But it's sponsored by Major League Baseball.

Mr. Hastings

No, not necessarily. It's an independent group but they ask for the cooperation of Major League Baseball. In other words, we need to reply to those questions any other independent surveys, it's up to our discretion whether we want to take part in them or not.

Councilman Kenney

Not to belabor this point, but projecting that this is like Consumer Reports or Ralph Nadar, I don't know is necessarily accurate if it's a Major League Baseball-sponsored activity.

Mr. Ground

But it's more accurate than necessarily a local newspaper would be. I mean, they are doing a survey across the entire country and they are asking the same questions of every ballpark rather than selecting the individual ballparks that they'd like to attend and then looking at selected items which they will either add or delete at their discretion.

Councilman Kenney

I would agree with 55 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 you that maybe The Daily News has an ax to grind.

Mr. Ground

I don't know if they do or they don't.

Mr. Hastings

Don't believe everything you read in the paper.

Councilman Kenney

Just to stipulate, this is not The Daily News. And the reason that I find difficulty in believing your numbers is because the first set of information I get is based on a child's hot dog 1.25, which puts us way down at the bottom of the list. And then when I read this, which no one's disputing, I find that it's not $1.25; it's 2.75 to 3.50.

Mr. Hastings

Well, once again, the Team Fan Marketing Index, they asked for the lowest-price item. Now, we have every reason to believe, even with the other comparisons, that they are giving their best value. The fact is we do serve a $$1.25 hot dot and a $$1.25 soda. I think that would be fairly representative in this kind of --

Mr. Ground

And the $1.25 hot dog is not listed as a child's hot dog as it is in many ballparks. It's just listed as $1.25 hot dog 56 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 that's available to any fan that wants to come in, and certainly many fans take advantage of it. In addition to that, there are several events during course of the season where fans can purchase a hot dog for $1, a $1 hot dog.

Councilman Kenney

When did that start?

Mr. Ground

It started last year.

Mr. Hastings

In the beginning of last year.

Councilman Kenney

And in how many events during the course of last year did that happen?

Mr. Hastings

There were six last year, and there are six scheduled for this year.

Councilman Kenney

Do you have -- not at your fingertips, but can you provide how many Phanatic hot dogs were sold last year as opposed to --

Mr. Hastings

Once again, I'd be glad to provide that.

Councilman Kenney

Councilman Rizzo.

Councilman Rizzo

I think you addressed my question. I was interested to know 57 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 how many of the $1 or the --

Mr. Hastings

The $1.25.

Councilman Rizzo

The $1.25 hot dogs that you sold versus the more expensive. And tell me again, the more expensive hot dog, how much is it really? Is it 2.75 or 3.50? What's the price of --

Mr. Hastings

The ranging of hot dogs we have is a 2.75 hot dog sold in the general concession stands. The other hot dogs Councilman Kenney was referring to, they range from 3.25 to 3.50. They come with a choice of toppings -- chili, cheese, relish, onions saurkraut.

Councilman Kenney

I don't want to lose track specifically quibbling over hot dogs. In reality, what it is, is family people trying to afford a traditional pastime out in the summer, and it shouldn't be diminished. And, again, I just want to caution the press for what it's worth. This is not simply issue of $1.25 versus 2.75. This is an issue of what it costs a family to enjoy themselves in this muncipally-owned stadium, watching America's pastime.

Mr. Ground

Well, again, referring to 58 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 U.S.A Today, a major newspaper in this country, it that says Veterans Stadium hit a home run and is the best reason to go to the game.

Councilwoman Krajewski

One question. I go to the stadium, the 300 level or whatever. I have four children with me, myself, and a male. What would it cost me to have one hot dog apiece one beer, and three sodas. Give me the price.

Mr. Hastings

If you're looking for -- you can go to the Phanatic family stand and get lower-priced concessions; otherwise, it's 2.75 a hot dog and 2.75 a soda.

Councilwoman Krajewski

Let's say I'm buying three beers, two sodas, and five hot dogs. Can you just give me a price? Give me the price forget the 2.75, the 1.25. I'm running off to go to the quickest place I see for hot dogs, soda, and beer. What would it cost me? I mean, I'm not going to look around to see where it's the cheapest; I'm going to the first place I see to purchase hot dogs.

Mr. Hastings

Beers are $5 apiece, and hot dogs at 2.75 times 3 is. . .

Councilwoman Krajewski

I want five 59 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 hot dogs.

Mr. Hastings

And, actually, you can get a $4 beer.

Councilwoman Krajewski

Just give me the total.

Councilman Kenney

Can you a add that all up.

Mr. Hastings

I don't have a calculator. If you compare it to the standard in the industry, it's still going to be --

Councilman Kenney

Well, I want to be fair.

Mr. Hastings

So do we.

Mr. Ground

And so do we.

Councilman Kenney

Comparing it to that industry is not necessarily fair to the average fan. I mean, they pay people $5 million a year out of -- (Unintelligible due to acoustics and parties speaking over each other.)

Mr. Ground

If you go to a movie theater, the pricing of a movie is $8.

Councilman Kenney

I don't go to a movie theater. The citizens of Philadelphia are 60 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 going to the stadium.

Councilwoman Krajewski

Right.

Councilman Kenney

And they partake in that venue to enjoy themselves and their family. My statement is that we have become accustomed to accepting high prices and relatively poor-quality food and choice.

Mr. Ground

Well, I would strongly disagree with that.

Councilman Kenney

I know you disagree, I know you strongly disagree.

Mr. Ground

Strongly.

Councilman Kenney

And I'll tell you something. I've eaten cheese steaks all over the City; the worst cheese steak in the City is the Vet.

Mr. Ground

I would challenge that.

Councilman Kenney

Well, you may disagree, but --

Mr. Hastings

I disagree. The facts don't measure up. We serve millions of people a year, and --

Councilman Kenney

They have nowhere else to buy it. Where you going to go? 61 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349

Mr. Hastings

They can bring their own food to the Vet. There's every opportunity to do that.

Councilman Kenney

That's the second question I have. First of all, how many Phanatic stands are there, how many reduced stands?

Councilman Kenney

There are two in the whole stadium?

Mr. Hastings

They're open every single game.

Councilman Kenney

Wait, a minute. There's two cut-priced stands in the entire facility?

Mr. Hastings

Right, correct.

Councilman Kenney

And that's an opportunity for anyone to buy. Anyone can buy at that stand.

Mr. Hastings

They're readily available. I mean, it's not like --

Councilman Kenney

But there are only two readily available in five levels.

Mr. Hastings

If you look at 1997, that represents 15 to 20 percent of the stands 62 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 open. I mean, we don't bury them on the 700-level, in the outfield. They're in the infield on the 200-level and --

Councilman Kenney

But there are only two in the whole stadium.

Mr. Hastings

Correct. You know --

Councilman Kenney

Councilman?

Councilman Rizzo

I'd like follow up on that.

Councilman Kenney

Sure.

Councilman Rizzo

What do you do to -- now, I don't attend a lot of games, baseball games, at the Vet. What do you do to communicate the availability of these Phanatic stands to the average fan that walks through the gate? How do they know that you have an opportunity for them to not spend a lot of money at the stadium? How do you do that? Because, let me tell you, I never knew that there was a Phanatic stand. I never knew about that.

Mr. Hastings

Well, the Phillies can speak to this, but it appears regularly on the message board, it's in all the literature that is 63 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 mailed out to seasoned ticket holders. And since this is a value line situation for the fans, the Phillies certainly do a very good job of marketing and communicating that.

Councilman Rizzo

Do you have any responsibility to do that at all?

Mr. Hastings

We would love to sell as many Phanatic hot dogs as people are willing to buy. It's a good value.

Councilman Rizzo

But, like the Chairman said, there's just two in the entire stadium. Tell me about football. What do you do now when the place is packed? Do you have a lesser -- do you have a --

Mr. Hastings

The Phanatic stands does not exist for football.

Councilman Rizzo

We don't have an Eaglette?

Mr. Hastings

No. 22

Councilman Rizzo

Okay.

Mr. Ground

Once again, an Eagles game is totally different, they attract a different crowd. 64 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349

Councilman Rizzo

There are still a lot of kids there.

Mr. Ground

Not proportionately. A different crowds comes for Eagles game.

Councilman Rizzo

But there's no 7 breaks at all for Eagles, even for people or adults?

Mr. Hastings

There's a one-size hot dog.

Councilman Rizzo

How much is that?

Mr. Hastings

Last year, I believe it was. . . I will have to give you that information, I can't quote it hear.

Councilman Rizzo

You can't remember how much a hot dog costs during the football season?.

Mr. Hastings

We sell a lot of different items.

Mr. Ground

There's more than one size of hot dogs at the ballpark, I mean. And things change from season to season. Even the beer cup that we mentioned before, the beer cup for the Eagles season is different from the Phillies season. 65 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349

Councilman Rizzo

He just told me there's only one hot dog size for the football reason; is that right?

Mr. Hastings

Well, other than the specialty hot dogs. I mean, there's the foot-long hot dog, New York, and specialty.

Councilman Rizzo

Well, I think I'd remember that if I worked for Ogden, how much a hot dog costs in football season.

Councilman Kenney

Have you done any customer survey efforts to find out what people like, don't like, what they buy, what they buy the most of, or what they don't buy?

Mr. Hastings

Absolutely. I mean, it's part of the fan experience. And when we get copies of that, I can tell you just from the limited number of complaints that we get, the facts don't bear out the quality in question. You know, pricing is always an issue, you know, but there's reasons for the pricing.

Councilman Kenney

Well, I want to get to that before you're done. The question I have is, do you have any idea what percentage of your fan base brings food in? 66 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349

Mr. Hastings

No, I'm sorry, I don't.

Councilman Kenney

Don't you even ask that question? I mean, isn't that a basic question?

Mr. Hastings

That's a difficult thing to monitor. I mean --

Councilman Kenney

If you asked -- you could ask them in the survey, Do you stop on the way in for a hoagie or do you bring in a sandwich?.

Mr. Hastings

The Phillies so survey that, and information is available. I don't have the answer to that, but I'm sure the Phillies can speak to that.

Councilman Kenney

But as a representative of the food service company, wouldn't you want to know what percentage of your clientele is bringing food into the stadium?

Mr. Hastings

Sure, absolutely. But as far as we're concerned, it has minimal impact on that. By and large, you know, the fact of the matter is that we sell quite a bit of food down there.

Councilman Kenney

Would you sell more 67 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 if the prices were lower?

Mr. Hastings

Would we sell more if the prices were lower?

Councilman Kenney

Yes.

Mr. Hastings

Probably.

Councilman Kenney

Yes.

Mr. Hastings

Absolutely -- probably.

Councilman Kenney

Would you agree that perhaps the most critical factor in the price, despite the argument, the subjective argument of quality aside, would you agree that the single biggest issue relative to the price of food and beverage at that stadium is the City's desire --

Mr. Hastings

Absolutely.

Councilman Kenney

-- to have 60 percent of the gross revenues?

Councilman Kenney

No?

Councilman Kenney

In the average restaurant in the city, there's a to 27 percent 24 markup on the food, and maybe a 40 or 50 percent 25 markup on the liquor. 68 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 Now, you're going to tell me that a 60 gross revenue skimmed off the top, in addition to 70 percent on alcohol, doesn't make a difference in pricing?

Mr. Ground

Well, once again, it's not 60 percent. You have to look at --

Councilman Kenney

It's 58.21.

Mr. Ground

The 58.21 only speaks to a certain percentage of the standard facility. You'd have to look at the blended rate in the ballpark.

Councilman Kenney

What's the blended rate?

Mr. Ground

And I would have to say that --

Councilman Kenney

What's the blended rate?

Mr. Ground

-- it isn't that much different than it is at any our facility around the country. If you just look at --

Councilman Kenney

You keep telling me the same thing, about every other facility in the country. This is not every other facility in the country; this is Philadelphia. 69 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349

Mr. Ground

Yes, it is.

Councilman Kenney

How many facilities in the other cities in the country are owned by the municipality or the state government?

Mr. Ground

I don't have that number.

Councilman Kenney

Well, then how do you know the deal's the same?

Mr. Ground

Because we operate at a number of facilities like that. Seattle, you know, is one specific example.

Councilman Kenney

How many facilities do you operate in the country?

Mr. Ground

Do you mean stadiums, arenas, theaters?

Councilman Kenney

How many baseball-like venues do you operate in the country?

Councilman Kenney

Of those six, how many are owned by the municipality or the state government?

Mr. Ground

The one that I know of for sure is Seattle.

Councilman Kenney

What is their -- 70 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 what is the Seattle or city government's end?

Mr. Ground

It's 57.something.

Councilman Kenney

So you can compare that to say that we're the same as Seattle, but the point is -- and I'm not trying to blame you guys for this 'cause I think in the end, the City may be at fault for this -- that 57, 58, 60 percent of the gross is obnoxious.

Mr. Ground

But the facts are, it's -- whether it's the city, it's a team, or whoever the client is that owns a particular facility, they're all somewhat similar, the contracts. You do have different types of contracts, you have management fees, but any time when you're dealing with a commission structure where it's a high bid, you're looking at a very large number. You may also have some that are negotiated. And, once again, you're looking at millions of dollars invested as well as a high commission. That is why the pricing that you look at across the country is similar. It's -- it's. . .

Mr. Hastings

It's the dynamics of the industry. 71 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349

Councilman Kenney

Because it's the dynamics doesn't make it right. And the issue is that 60 or 58.21 percent is obnoxious. And if you drop that back to a reasonable markup, that the City would get a 20, 25, 30 percent, the price has to go down. I mean, it's a -- you don't have to answer that, but it's a simple yes. I mean the answer is yes. If the City didn't get 60 percent of the gross, the prices would be lower. Now, I don't know why you feel you need to defend the City on this because I'm not going to defend it on it.

Mr. Hastings

I mean, we're just pointing out (unintelligible due to acoustics) in the industry, but you're right. If the commission is lower, effectively, the prices will be lower and the profit will drop.

Councilman Kenney

And perhaps there would be the opportunity for more local vendors, people who are smaller in scale, to come in there and pay a reasonable cost -- a payment to the City through a management company like yourself and perhaps offer a better -- not quality -- a better 72 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 selection. Let's get away from quality now and go to selection.

Mr. Hastings

There would be more of a selection.

Mr. Ground

Yes, we could expand the selection.

Councilman Kenney

And that selection could be expanded, and you could also potentially have the opportunity for local, City, and regional people to be in there if the City wasn't skimming 60 percent off the top.

Mr. Hastings

(Unintelligible).

Councilman Kenney

My word is "skim," not yours.

Mr. Hastings

Potentially it could facilitate more participation.

Councilwoman Krajewski

And maybe you could get Deitz & Watson.

Mr. Hastings

I'm sorry?

Councilwoman Krajewski

And maybe we would have Deitz & Watson, I prefer Deitz & Watson.

Councilman Kenney

Are there any other questions for these witnesses? 73 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349

Councilman Rizzo

One quick question. You mentioned utility costs. What obligation do you have relating to water, electricity, gas?

Mr. Hastings

We share in the overall (unintelligible). There's a percentage of the building for the tenants. The costs are divided among the tenants and we all share in it.

Mr. Ground

It's a set percentage by contract.

Councilman Kenney

We didn't determine -- or I think you were going to get back to me or you don't know who gets the money on the surcharges on the alcohol.

Mr. Ground

That money is, once again, administered by us and it's paid out to police service and/or L&I.

Councilman Kenney

Do you know how much that is? You didn't know?

Mr. Hastings

No. 21

Mr. Ground

Do I know how much it --

Councilman Kenney

Since you administer it and you pay it out, I assume you cut a check.

Mr. Ground

It's 25 cents per beer for 74 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 baseball and 50 cents per beer for football.

Councilman Kenney

And what is the amount of the check?

Mr. Ground

They aren't necessarily directed to the City. In the Eagles' case, to facilitate payments, most of that is now going to the Eagles and they disburse it to the police since they are (unintelligible).

Councilman Kenney

So you write a check to the Eagles.

Mr. Ground

In some instances. In other instances, we'll pay it directly to either the police and/or L&I. And we can get you that information.

Councilman Kenney

What determines the various methods of payment?

Mr. Hastings

Level of service and what days.

Councilman Kenney

Why is it that you sometimes cut a check to the Eagles and sometimes to the City and sometimes you cut a check to L&I?

Mr. Hastings

Different costs, different costs depending on --

Mr. Ground

It's who is ordering the 75 COMMITTEE ON LICENSES AND INSPECTIONS - RES. 980349 service at that particular time. If we're ordering L&I and dealing with L&I directly, then we cut the check to L&I.

Councilman Kenney

Do you get invoices from them for what their costs are?

Mr. Hastings

Yes, we do.

Councilman Kenney

Could we get copies of those invoices?